Launch Pad Payment Services Corporation
What is Launch Pad Payment Services Corporation?
Launch Pad Payment Services Corporation is a payment processing company that handles transactions on behalf of Hotmart, a digital products marketplace. When you purchase a digital product such as an online course, ebook, or software through Hotmart, the charge on your credit card or bank statement may appear as "Launch Pad Payment Services" or "LAUNCH PAD PAYMENT" rather than the name of the product or creator you purchased from.
According to hotmart.com, Launch Pad Payment Services processes payments for Hotmart. Launch Pad Payment Services may process payments for other companies as well.
Why do I see Launch Pad Payment Services on my credit card statement?
If you see a charge from Launch Pad Payment Services on your credit card or bank statement, it is likely because you or someone with access to your payment method purchased a digital product through Hotmart. Hotmart uses Launch Pad Payment Services Corporation to process its payments, so the charge appears under their name rather than the name of the specific product or content creator.
If you do not recognize the charge, check with family members or others who may have access to your card before disputing it.
Where is Launch Pad Payment Services Corporation Registered?
According to the State of Delaware's Division of Corporations, Launch Pad Payment Services Corporation is headquartered at 251 Little Falls Drive, Wilmington, DE 19808. The company's phone number is registered with the State of Delaware as (302) 636-5401.
What is Hotmart?
Hotmart is a global digital products marketplace and platform for content creators. It allows creators to sell digital products such as online courses, ebooks, membership sites, and software. Hotmart handles product hosting, payment processing, and affiliate marketing for its creators.
According to Hotmart's website, it provides "All the Tools for your Creator Business to Thrive." Hotmart uses Launch Pad Payment Services Corporation as one of its payment processors to handle credit card transactions.
What are customer reviews of Hotmart?
The online review website PissedConsumer has a 94% negative rating of Hotmart: https://hotmart.pissedconsumer.com/review.html. Common complaints include unexpected charges, difficulty obtaining refunds, and poor customer support.
According to PissedConsumer, Hotmart can be reached at (888) 498-1797.
How to dispute a charge from Launch Pad Payment Services Corporation?
If you have been wrongfully charged by Launch Pad Payment Services, you may want to consider contacting your credit card company to dispute the charge. Before disputing, try contacting Hotmart directly at (888) 498-1797 to request a refund, as this is often faster than a formal dispute.
If that does not resolve the issue, call your credit card company's dispute line:
- Visa: 1-800-847-2911
- American Express: 1-800-528-4800
- MasterCard: 1-800-307-7309
- Discover: 1-801-902-3100
- Capital One: 1-800-227-4825
- Chase: 1-800-432-3117
What companies are not affiliated with Launch Pad Payment Services Corporation?
The following companies and websites are not affiliated with Launch Pad Payment Services Corporation. These are separate businesses that share a similar name but have no connection to Launch Pad Payment Services Corporation or Hotmart: